Policy - STIZI CAKES

Shipping & Policies

Payment Methods

  • Accepts Etsy gift cards

Welcome

Welcome to Stizi we are a small Devon store creating gorgeous items for everyone to enjoy!

Payments

Payments must be received before any items are dispatched or if an item is a custom order payment must be taken before the item is made

Shipping

All UK deliveries are sent using Royal Mail.
All items will be dispatched within 1-2 working days unless otherwise stated.
If you would like an item dispatched by a separate courier please ask and we will be happy to sort something out.

Refunds

If any items are lost in the post please notify us after the estimated delivery time. If your item has not arrived please let us know. If your item has been received as damaged please notify us within 24 hours and we will organise a replacement.
If you are simply not happy with the product which we hope this won't be the case, then please return the item in the condition it was received. Upon arrival we will make a full refund.

Additional

If you have any questions or would like any of our products tweeked or have a great idea please let us know and we can discuss your custom order.

Legal imprint